By Dr. Neetha Morar, Senior Scientist, HIV Prevention Research Unit, Medical Research Council, Durban, South Africa
During past announcements, we tried using toll-free telephone numbers that trial participants could call to receive the results. We were excited about using a new way to communicate, but in the end, few people chose to call. Instead, we found that face-to-face meetings with the trial participants and community stakeholders were the most effective and most appreciated means to communicate results. This included visiting community stakeholders and trial participants who were not able to attend results meetings.